Privacy Policy

Introduction

Rapid Insights ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

When you contact us through our website, we collect:

• Name
• Email address
• Message content
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule consultations and deliver our services
• Send you information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

Data Storage and Security

Your data is stored securely using industry-standard practices. We use Netlify Forms for contact form submissions, which are encrypted and stored on secure servers. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Services

We use the following third-party services that may collect information:

• Netlify: For website hosting and form processing
• Google Fonts: For typography (may collect usage data)
• CDN Services: For content delivery (Skeleton CSS, Alpine.js, GSAP)

These services have their own privacy policies governing their use of your information.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to our processing of your data
• Portability: Request transfer of your data to another service
• Withdrawal: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking

Our website currently uses minimal tracking. We do not use advertising cookies or analytics platforms. Any cookies used are essential for website functionality.

International Data Transfers

If you are accessing our website from outside Canada, please note that your information may be transferred to, stored, and processed in Canada where our servers are located. By using our website, you consent to this transfer.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Address: 192 Spainda Ave., Toronto ON M5T 2C2, Canada